Saturday, October 20, 2007

Conference Call Revisited

How does one differentiate themselves in the conference calling marketplace? After all, conference calling is no longer the 'whiz bang' application of the 1970's. Rather, it's more of a commodity than the hot new app.

There are many potential differentiators amongst conference call providers, including features, price, audio quality, and customer service. As market prices have gotten as low as they will get in the near future, one differentiator stands out: audio quality.

The factors that influence the audio quality of a conference call are many. The perfect conference call is usually ruined by the guy with a $3 Walmart phone that produces noise across the entire bridge. Remember the guy who put his phone on hold and blasted elevator music on the conference call? While some providers focus on 'bridge quality', a company called A-Conference-Call.com is using a different approach. While everyone else has jumped on the VoIP bandwagon, A-Conference-Call.com has been buying up copper TDM voice T1 circuits at reduced rates. The result: A-Conference-Call.com provides higher quality audio while passing the savings on to the customer.

A-Conference-Call.com supports all the conferencing features you expect in a professional conference calling service. Their features include touch tone controls for mute, volume, recording, outdialing to add parties, and a conference control interface that does the same. They also support large conferences and provide operator assist. Record your conference calls and access them through our conference control interface, download and playback as an MP3 file. You can start a recording via the telephone keypad, or via the web. Nationwide toll-free access and support for large conferences means less travel and more work getting done.

Author
Ryan Fullerton

A company called A-Conference-Call.com addresses audio conference quality issues in a VoIP world.

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